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Urgent Support

Non-Urgent Support

Phone: 844-655-6486

Email: martin@reusables.com and support@reusables.com

(Immediate support response 8 am - 11 pm EST (Monday-Sunday). Resolution time differs per incident.

Email: support@reusables.com

(Receive support within 2 business days)

Use this option for issues like:

• Checkout app is not assigning containers

• Operations are stalled due to product failure

• Any Reusables system not operational (Hardware or Software)

Use this option for issues like:

• Ordering more containers, tags, hardware etc.

• Any Reuser issues (returns, payment disputes etc.)

• Non critical hardware or software issues (program can continue to run operationally)

• General questions